Privacy Policy

Last updated: [January 2026]

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At Kaelon, we take your privacy seriously.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with our content, services, or communications.

By using this website, you agree to the practices described in this policy.

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1. Who is responsible for your data?

Data Controller

• Kaelon
• THE HUMAN FACTOR CONSULTING, S. L.
• Avda. Alberto Alcocer, 5
• Email: [hello@kaelon.com]
  

If you have any questions about this policy or how we handle your data, you can contact us using the email above.

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2. What personal data we collect

We only collect data that is necessary and relevant.

a) Data you provide directly

• Name and surname
• Email address
• Professional or business information (if shared voluntarily)
• Messages or information submitted via forms, email, or applications
• Information you choose to share during coaching, programs, or assessments
  

b) Data collected automatically

When you browse our website, we may collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referring URLs
  

This data is collected through cookies and similar technologies.

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3. Why we use your data (legal basis)

We process your personal data for the following purposes:

• To provide access to our content, services, programs, or resources
• To communicate with you (emails, updates, invitations, or responses to inquiries)
• To improve our website, content, and user experience
• To manage subscriptions, applications, or registrations
• To comply with legal obligations
  

Legal bases under GDPR include:

• Your consent
• The performance of a contract or pre-contractual steps
• Legitimate interest (e.g. improving services or ensuring website security)
• Compliance with legal obligations

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4. How long we keep your data

We retain personal data only for as long as necessary for its intended purpose or as required by law.

• Contact and marketing data: until you unsubscribe or request deletion
• Program or contractual data: for the duration of the relationship and legally required retention periods
• Analytics data: stored in aggregated or anonymised form when possible

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5. Who we share your data with

We do not sell your personal data.

Your data may be shared only with trusted third-party service providers when strictly necessary, including:

• Email and communication platforms
• Website hosting and analytics providers
• Payment, administration, or CRM tools (if applicable)
  

All third parties are contractually obligated to process your data securely and in compliance with data protection laws.

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6. International data transfers

If we use tools or service providers located outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)
• Equivalent legal protection mechanisms under GDPR

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7. Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to the processing of your data
• Request data portability
• Withdraw your consent at any time
  

To exercise any of these rights, contact us at: hello@kaelon.com

You also have the right to lodge a complaint with your local data protection authority.

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8. Cookies and tracking technologies

Kaelon uses cookies and similar technologies to:

• Ensure proper website functionality
• Analyse website traffic and usage
• Improve performance and user experience
  

You can manage or disable cookies through your browser settings.

For more information, please refer to our Cookie Policy (if available).

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9. Data security

We apply appropriate technical and organisational security measures to protect your personal data against:

• Loss
• Misuse
• Unauthorised access
• Disclosure or alteration
  

While we take security seriously, no online system can guarantee absolute security.

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10. Third-party links

Our website may contain links to third-party websites or platforms.

We are not responsible for their content, policies, or privacy practices.

We recommend reviewing their privacy policies separately.

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11. Changes to this Privacy Policy

We may update this Privacy Policy to reflect legal, technical, or operational changes.

• The latest version will always be available on this page
• The revision date will be updated accordingly

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12. Contact

If you have any questions about this Privacy Policy or how we process personal data, you can contact us at:

• Email: hello@kaelon.com